Product Solutions

Customer Operation Management


To fully utilize system resources without extensive modification of existing application systems, many financial clients require a customer operation management control system supporting multi-node deployment. It connects with enterprise core financial service portals via standard interfaces to upload data and return downstream status feedback. It supports integration with core systems or other external data sources for supplementary external data, enabling risk assessment, early warning and monitoring analysis.


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    The intelligent customer operation management system features flexible job parameters to support customized security configurations. All jobs, job dependencies and diverse job parameters can be configured through the official client software, greatly simplifying system maintenance. The system supports flexible configuration with logical operators such as AND / OR to enable highly flexible job execution logic. The client software provides real-time monitoring of job running status, together with statistics, predecessor/successor relationship query and other capabilities. Users can define recurring execution cycles or specify fixed dates for job runs. Jobs with identical functions can be grouped; by configuring group-level concurrency thresholds according to real-time system load, the platform optimizes concurrency settings to maximize overall system efficiency.


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